Policy Last Updated: December 2023

Thank you for choosing Widnes Plumbers for your plumbing needs. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

  • Name: To personalise our communication and services.
  • Contact Information: Including email address and phone number for communication purposes.
  • Address: To provide on-site services and for billing purposes.

1.2 Non-Personal Information

  • Website Usage Data: We may collect non-personal information such as IP addresses, browser type, pages visited, and other analytics data to improve our website and services.

2. How We Collect Information

  • Directly from You: When you provide information through our website, over the phone, or in person.
  • Automatically: Through the use of cookies and similar technologies as you navigate our website.

3. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To deliver plumbing services and fulfil contractual obligations.
  • Communication: To respond to inquiries, provide updates, and send relevant information.
  • Marketing: With your consent, we may send promotional materials or newsletters.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share information in the following circumstances in line with the General Data Protection Regulation (GDPR) and the Data Protection Act:

  • Service Providers: We may share information with third-party service providers who assist in providing our services.
  • Legal Compliance: When required by law or to protect our rights and the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, and destruction.

7. Your Choices and Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be effective immediately upon posting on our website.

9. Contact Information

If you have questions or concerns about our Privacy Policy, please contact us at:

By using our services, you agree to the terms outlined in this Privacy Policy. This policy should be reviewed periodically for any updates.